Hello, we are Elastothane Ltd.

Our history, our capability, our service.

Our History

We have been around for over 20 years, with our formulations originating at Chemline Inc in the USA. For the first 10 years goods were stocked and imported to Holland, and then distributed throughout the EU. In 2008 when we opened a warehouse in the UK to meet the growing demands of the UK market, where the customer base had grown considerably following the appointment of Dan Mackman as UK Sales Manager. Within a few years of opening the UK warehouse, it made sense to close the Holland warehouse and centralise all EU operations in the UK, with several 40 foot containers being imported every month. The next few years saw rapid growth, stretching the warehouse to capacity and necessitating the need for quicker delivery of goods, sales and technical support. In 2016 the IP rights for all products transferred to the UK, enabling the start of manufacturing, and the beginning of a new chapter in the UK. Re-launching as Elastothane Ltd with Dan Mackman as owner and Managing Director, manufacturing started at a state of the art polyurethane facility in Warwickshire. With all formulas, raw material and suppliers remaining identical to the original US suppliers, the transit was seamless and saw meteoric success with months.

Our Facility

Based in Warwick, the purpose built plant boasts significant manufacturing capabilities with scope to expand with further growth, automated packing lines, large stock holding, on site laboratory, scientific testing, training and demonstration centre, and dedicated staff. With further administrative offices in Lichfield, Staffordshire, our operation is perfectly placed in the centre of the UK to deliver across Europe with speed, efficiency and highest quality every time.

Techincal Support

Whether you are an existing Elastothane customer looking for help with any aspect of application, or a prospective customer looking for help with a material recommendation, our technical support is second to none. Your initial enquiry will de directed according to the sort of things you need. For example, if your speakers are all fixed installation or whether they are mobile touring units, or are they indoor or outdoor, or do they need to blend into the background etc. We have regular calls and emails from existing customers who need support with the application process when a problem occurs, or simply when they are looking to change something about the look or feel of their speakers. Either way or sales staff are very technically capable, or you could speak to one of our lab team too.

Quality

We pride ourselves on providing the highest quality product, service and support, with nothing being left to chance. We hold large stocks of raw materials that are tested prior to delivery every time, followed by strict QC control parameters, retains of every batch made, and ISO 9001 2015 to back up our process too. Every batch we make is also tested for physical properties to ensure consistent performance, aesthetics and feel to guarantee your customers get the same quality every time, without fail. In the very rare occasion you do experience a problem with any of our materials, we will thoroughly test and report on every aspect of the product and process until you reach a satisfactory outcome.

Stock Holding

Our £6M manufacturing plant also boasts a large amount of warehousing and enviable geographical location, meaning we can hold optimum stock for speedy deliveries anywhere in the UK and Europe. We hold 50kg "pail sets", 450kg & 444kg "drum sets" and larger IBC or tote sets that are made and re-stocked on a rolling basis, according to a combination of forecasted regular orders, plus contingency stock for adhoc orders too. 95% of stock is based on 450kg & 444kg drum sets.

Training & Development

Our products are technical by nature, so training is a must. Any new customer will receive initial technical training on the safe storage, handling and set up of our products, as well as spray technique, trouble shooting and anything else you require. Existing customers often receive top up training, especially when new sprayers are employed, or new products are developed, or for any reason they request! We have in house training facilities as well as offering training at your premises. Our training is free of charge wherever possible.

Orders & Delivery

Products will be delivered next working day within mainland UK when ordered before 1pm Monday to Thursday, and 12pm on Friday. Ireland and other European countries will differ according to location and cost. A standard UK delivery is £50 per pallet, with up to 4 drums per pallet (2 drum sets), with AM, timed and Saturday deliveries being charged extra at cost. Goods can be collected same day by arrangement only.